Efficiently and rapidly get customer orders ..

Every restaurant is unique but they all operate on the same premise, customers walk in and are sitted, their waiter hands them the menu and then leaves them to make their choices. The waiter then returns to take their orders. It has been done this way for the longest time and not much has changed in the modern digital age. This process is highly inefficient for a number of reasons. For one, the waiter does not know when to return to take the customer order. If customers are made to wait too long, they can start to feel frustrated and under served. However, if they are not given enough time to go over the menu and make their decision, they can feel pressured and annoyed. So why not give the ordering power to the customer? With our platform it is in their hands. Customers can relax while perusing the menu and when they are ready to place their order, they can simply do it at the click of a button.

Eliminate mistakes in the ordering process ..

Not only is the process of taking down orders inefficient, but it is also highly error prone. Don’t we all know the frustration of getting something different from what we ordered? Should we complain? Should we just accept? It is an unpleasant situation for everyone involved. Why not completely eliminate these highly costly ordering mistakes? With our platform, the customer places their order directly on their mobile device and it is immediately displayed for the staff at the counter or in the kitchen and thus eliminating any possibilities for mistakes. We truly are the digital voice of the customer.

Safely and automatically store historical records ..

In this day and age, there really is no excuse for losing track of your orders. Be it current or historical orders, it only makes sound business sense to keep these records accessible for when you need them. So why not let this process take place in the background? On our platform every order that is placed is recorded, including the orders that get rejected and the reasons for rejecting those orders. We dare you to find a better way of getting a deeper understanding of your business.

Improve performance by becoming more efficient and streamlined ..

We are always implementing new tools to help you steer your business in the right directions. These may include various tools to help you analyze and understand all the data generated from your business. This can prove instrumental to understanding your customers and thus give you a sense of how to better serve them.

Adjust parameters such as pricing, menus, and others in real-time for better service delivery ..

The tricky thing about hard copy menus is that they are not so easy to adjust. Aside from reprinting them, there isn’t much you can really do. The problem comes in when something on your menu becomes unavailable – maybe temporarily or permanently – and your staff has to go through the ordeal of informing the customers every time they try to order it. Thankfully on our platform, you can deactivate and reactivate menu items whenever you want. Ran out of a certain ingredient? Simply deactivate the item until the ingredient becomes available again. The best part is the customer will not see the item on their digital menu when ordering and so you avoid that awkward “I am sorry to tell you ma’am but we don’t have this item available at the moment.” Our platform also let’s you adjust many more parameters, including pricing which gives you more power.